Passengers with disabilities may request modifications to current service procedures to access the service. 
To make a request, please call us at 573-674-3558 or email us at .  Please submit requests at least the day before the trip.

 **LBB will not provide any charter services as defined by the FTA.



The Licking Bridge Builders Inc. board is a voluntary citizens’ group, established in 1986 to work with the Missouri Director of Transportation to increase public output on Agency decisions and improve public transit in the Licking Missouri area.

Members help to provide a new channel of communication between customers and Licking Bridge Builders Inc. Transportation on issues relevant to the community.  The group assists in developing and maintaining a transit system that is convenient, dependable and practical by providing advice and recommendations on planning and implementation of services and other matters of concern to the Licking area.

Licking Bridge Builders Inc. board membership is open to community members age 18 or older.  The board is comprised of 9 members who attend the Licking Bridge Builders Inc. Senior Center on a regular basic.  The board focuses on diverse representation.  Anyone interested in obtaining more information is encouraged to call (573) 674-3558, email- or write to:

 Licking Bridge Builders Inc., 114 Green Street Licking, Missouri 65542


To:  All Public Transportation Users

Subject:  Public Assurance of Non- Discrimination in Transit Service

It is our intent to ensure the general public is fully aware of Licking Bridge Builders Inc. Transportation commitment to a “Non- Discrimination Policy.”  This policy is directed to all services and activities provided by Licking Bridge Builders Inc. and its personnel.  Title VI of the Civil Rights Act of 1964 provides citizens with very specific legal protections against discrimination based on race, color or national origin.  Licking Bridge Builders Inc. commitment to comply with the Law is not only based on legal requirement, but more so, ” because it is the right thing to do.”

In instances where service users feel they aggrieved by unlawful discrimination while using Licking Bridge Builders Inc. services, Licking Bridge Builders Inc. has an internal complaint system that is available to you for filing complaints, all complaints will be fairly and objectively investigated.

To file a complaint, you can contact Licking Bridge Builders, Inc. at (573) 674-3558 or go to our website at for more information.  Complaints can also be filed directly with the Federal Transit Administration, Office of Civil Rights, 1200 New Jersey SE, Washington, DC 20590.

  Ultimately, our goal is to provide a transit experience that is safe, efficient and non-discriminatory.  Please contact the Title VI manager with any questions and thank you for riding with the Licking Bridge Builders Inc. Transportation.

April 18, 2018

This is designed to serve as a source of information so that it is fully understood one the basic civil rights laws that protect your benefits and rights to fair and equal public service as provided by the Licking Bridge Builders, Inc., specifically, as it is related to protections by the Title IV of the Civil Rights Act of 1964.

Program Administrator
Cynthia Wampner
114 Green Street
Licking, Missouri 65542
Phone – (573-674-3558)
E-Mail –

The Licking Bridge Builders, Inc. Transportation grants all citizens equal access to all its transportation services.  Licking Bridge Builders Inc., endeavors  to ensure that all citizens are aware of their rights to  such access.  Licking Bridge Builders Inc. provides services and operates programs without regard to race, color, and national origin in full compliance with title VI.

Your Rights Under Title VI of the Civil Rights Act of 1964

What is Title VI?

Title VI of the Civil Rights Act of 1964 is a Federal law that protects individuals and groups from discrimination on the basis of their race, color, and national origin in programs and activities that receive Federal financial assistance. Reference to Title VI includes other civil rights provisions of Federal statutes and related authorities to the extent that they prohibit discrimination in programs and activities receiving Federal financial assistance.

 Title VI Compliance

Title VI compliance is a situation where a recipient has effectively implemented all of the Title VI requirements or can

demonstrate that every good faith effort has been made toward achieving this end.


A recipient is any State, territory, possession, political subdivision, instrumentality, public or private agency, organization,

entity or individual to whom Federal financial assistance is extended either directly or through another recipient, or transferee, but not the ultimate beneficiary of a program or activity. The Missouri Department of Transportation (MoDOT) is recipient of Federal financial assistance and complies with Title VI of the Civil Rights Act of 1964 in its programs and activities.


Programs Covered

Programs include any highway, transit, project, program or activity for the provision of services, financial aid, and other benefits. This includes education or training, work opportunities, health, welfare, rehabilitation, housing or other services, whether provided directly by the recipient of financial assistance or other agents, through contracts or other arrangements with the recipient.

 What discrimination does the Title VI Program prohibit?

Discrimination under the MoDOTs Title VI program is an act (action or inaction), whether intentional or unintentional, through which a person or group, solely because of race, color, national origin, disability, sex, age or income status, has been otherwise subjected to unequal treatment or impact, under any program or activity receiving Federal financial assistance.

 Who may file a Title VI complaint?

A complaint may be filed by any individual or group that believes that they have been subjected to discrimination or

retaliation based on their race, color, national origin, sex, age, disability or income status. The complaint may be filed by the affected party or a representative and must be reduced to writing within 180 days of the alleged incident.

 Complaint Investigation

Once a complaint is filed with the department’s External Civil Rights Office, a review will be made to determine if

MoDOT has jurisdiction to investigate the issues raised. If MoDOT does not have jurisdiction, the complaint will be forwarded to the appropriate agencyIf MoDOT does have jurisdiction, the allegations will be investigated and an attempt will be made to resolve the matter. If violations are found and negotiations to correct the violations are unsuccessful, enforcement proceedings may be initiated to attain compliance.


Retaliation Prohibited

A recipient is prohibited from retaliating against any person because they reported an unlawful policy or practice, or made

charges, testified, or participated in any complaint action under Title VI. If you believe a recipient has retaliated against you, immediately contact MoDOT’s External Civil Rights Office to investigate your allegation. Filing a complaint with MoDOT does not prevent an individual or group from seeking remedy through other sources.


Filing a Complaint or Requesting Additional Information:

For additional information or if you believe a recipient has discriminated against you or others protected by Title VI, you may inquire and/or file a complaint with MoDOT.  Please direct your inquiries and complaints to:


MoDOT Office of External Civil Rights

Attn:  Title VI Program Coordinator 1617 Missouri Blvd

P.O. Box 270

Jefferson City, MO 65102 573-526-2978

 The complaint / Grievance Policy and form is on our website on the tab at the top called Complaint / Grievance.

Need a Translator:

Information on Title VI obligations and complaint procedures will be translated as needed. Please contact Cynthia Wampner at 573-674-3558 and ask her for a translator.


Individuals and organizations may also file a Title VI complaint with the FTA by completing a Title VI complaint formComplaints must be signed, include contact information and mailed to:


Federal Transit Administration Office of Civil Rights

Attn:  Title VI Program Coordinator East Building,

5th Floor TCR 1200 New Jersey Avenue, SE

Washington, DC 20590


Federal Highway Administration Office of Civil Rights

Attn:  Title VI Program Coordinator

8th Floor E81-314

1200 New Jersey Avenue, SE Washington, DC 20590



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